SWAG Chains | Design & Print
Made to order
This is a custom-built item. Production begins after you approve a digital proof. 3-5 business days
Custom SWAG chains, designed and printed in-house. Send us your logo or artwork — or a rough idea and we'll build it — and we'll send a digital proof before anything gets printed.
Built for teams, schools, leagues, crews, and events. Championship awards, recognition pieces, group keepsakes, or something nobody's made before.
Gallery shows examples of past custom work. Yours will be built to your design.
How your order is produced
Custom design and print orders follow the same four steps:
- You place your order and send us your artwork or a description of what you want built.
- Our design team prepares a digital proof for your review.
- You approve the proof, or request a revision. This includes a 3 revision allowance per order.
- We print, finish, and ship your order.
Production time begins at proof approval, not at checkout. The SWAG Chain will take about 3-5 business days after artwork has been approved.
Questions before you order? Email support@phoenix-3d.com.
Artwork requirements
Preferred formats: AI, EPS, SVG, or PDF
Vector artwork produces the cleanest result. If you only have a raster image, send the highest resolution version you have and we will tell you what is workable before any production begins.
Don't have artwork? We can build it. Our design team can work from a sketch, a reference image, or a written description. Design work beyond the revisions included with this product is quoted separately through our design consulting service.
Sending files: Attach your artwork at checkout where available, or email it to support@phoenix-3d.com with your order number. Multi-file packages should be emailed rather than uploaded.
Artwork rights & custom order returns
Artwork you submit
By submitting artwork, you confirm that you own it or have permission to use it for this purpose. Phoenix 3D Supply does not verify ownership of submitted artwork and reserves the right to decline any submission. We do not reproduce third-party logos, team marks, institutional marks, or other protected material without documented authorization.
Returns on custom orders
Custom and made-to-order items are produced specifically for you and are not eligible for return or refund once production has begun. Production begins when you approve your digital proof.
The proof approval step exists to catch errors before anything is printed. Please review spelling, colors, and layout carefully before approving.
If your order arrives damaged, defective, or does not match the proof you approved, contact support@phoenix-3d.com and we will make it right.
Shipping information
Custom orders ship after production is complete. Shipping time is in addition to production time.
Once your order has been fulfilled, you will receive an email with tracking information. Shipping fees are non-refundable.
Need it by a specific date? Email support@phoenix-3d.com before ordering and we will confirm whether the date is achievable.