In-stock item handling time is 1–3 business days. Orders typically ship the same business day when placed before 3:00 PM Eastern Time (ET), unless other terms have been agreed upon. Orders placed after 3:00 PM ET or outside business hours will typically ship the next business day. Orders are fulfilled Monday through Saturday, excluding federal holidays.
Transit time is typically 1–5 business days, based on the shipping method selected at checkout. Total estimated delivery time is 2–8 business days, depending on customer location and shipping method.
Printers, bundled wash and cure units, and other large-format hardware ship by LTL freight (common carrier), not parcel. Freight for eligible destinations is charged as a flat rate of $495 at checkout — no quote request required.
Flat-rate freight coverage:
We do not currently offer checkout freight to Alaska, Hawaii, U.S. territories (including Puerto Rico, Guam, and the U.S. Virgin Islands), APO/FPO/DPO military addresses, or the Canadian territories (Northwest Territories, Nunavut, Yukon). If you are in one of these locations, contact us before ordering and we will quote your shipment individually.
Freight shipments are curbside/dock delivery by default. Lift-gate service, inside delivery, or scheduled appointment delivery can be arranged on request and may carry additional cost. Freight cannot be delivered to PO boxes — a physical street address is required.
Typical freight transit time is 3–10 business days from shipment. Our team will coordinate carrier details and delivery expectations with you after your order is placed.
Canadian freight orders may be subject to duties, taxes, and customs brokerage fees, which are the responsibility of the recipient unless otherwise agreed in writing.
Inspect before you sign: Inspect all crates and packaging before signing the delivery receipt. Note any visible damage with the driver at the time of delivery — this is what protects your freight claim. Photograph damaged packaging and contact us within 48 hours of delivery.
Once your order is placed, you will receive a confirmation email. Once your order has been fulfilled, you will receive a separate email with tracking information. Shipping fees are non-refundable in the event of a return.
