When equipment goes down, timelines follow. We move fast.
We provide hands-on repair services for FDM and resin 3D printers — from consumer desktop units to professional-grade machines. Our approach is methodical: we diagnose first, communicate clearly, and only proceed once you understand the scope and cost.
Common repair areas:
- Hotend and extruder assemblies (FDM)
- Print bed leveling, warping, and adhesion issues
- Resin vat, FEP, and exposure system failures
- Electronics, firmware, and motion system issues
- Post-crash assessment and component replacement
Turnaround varies by complexity, but most repairs are assessed within 2–3 business days of receiving the unit.
To place a repair request, complete the form below with the details of the request. We'll review your file and follow up with a quote and estimated turnaround within one business day.
Form submissions, with or without files, are inquiries only and do not constitute a promise to do business, perform services, or complete any project. By submitting this form, you represent that you own or are authorized to use and submit all files, designs, and specifications provided. You agree to indemnify, defend, and hold harmless Phoenix 3D from any claims, damages, losses, or expenses arising from your submission or requested work, including claims related to intellectual property, ownership, authorization, or misuse of the submitted materials.